Thursday, August 12, 2010

How to Choose the Best Video Web Conferencing Service

Happy Thursday!

The pressure is on businesses of all sizes to increase profits, cut costs, and help save the planet. And video web conferencing allows you to do just that!

But with so many services to choose from; how do you decide which is the best fit for your business? Not to mention your budget.

Here are 5 steps to choosing the best web conferencing service:

1) Maximum Meeting Size:

It's important for you to decide how many guests or attendees you need to have in a meeting. If you plan on holding sales meetings or online training sessions, choose a package for up to 50 guests.

For most businesses, it's best to choose a web conference provider that allows a maximum of 50 guests so you won't ever have to worry about being charged exorbitant additional guest fees. Or you could end up paying an additional $375 dollars for a single meeting!

Plus, you won't have the hassle of upgrading your package if you need to include more people in the meeting.

2) Collaboration Tools:

The most productive online meetings have video sharing for up to 6 participants, full desktop sharing capabilities, the ability to give PowerPoint presentations, free integrated VoIP, and a chat feature so questions can be addressed.

Also, the best services provide FREE web cameras that work seamlessly with the web conferencing solution as an added plus.

3) Ease of Use:

The program should be easy for you as well as easy for your guests. Otherwise you'll be wasting valuable time struggling with the service instead of focusing on your meeting and potential customer.

Many video web conferencing services are web-based so there is no complicated software to download or configure. Your guests should not have to purchase or download any software to attend your web conference either. The best solution is to have automatic email invitations sent to your guests with a direct "clickable" link to your meeting.

4) Personal customer support:

There's nothing more frustrating than having a problem and being told to "read" the user manual or email support. The best video web conferencing service will assign you a personal support representative to assist you in anything you may need - forever!

5) Pay As You Go:

The best service allows you to pay as you go a flat monthly rate with the option to cancel at any time. Many plans have a discounted price if you sign a one year contract. It's best to have the option to cancel if you're dissatisfied.

As a business owner myself, I prefer to do business locally. So I look for the best providers close to home.

Good luck in choosing the best video web conferencing solution for your business!

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